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Key of Hope

Manager of U.S. Operations

Auburn Hills, Michigan

Key of Hope Logo



Organization Size: 2,000 Children and 35 Staff

Location: Auburn Hills, Michigan/Durban, South Africa

The Role: Manager of U.S. Operations


About Key of Hope: 

After more than ten years serving at The Power Company Kids Club since its founding, Dan and Rachel Smither felt that God was calling them to begin a unique ministry to children in the worst AIDS affected area in the entire world: Durban, South Africa. Based on the power of long term mentoring relationships and the language of music to communicate the truths of the Gospel, the dream to reach thousands of children affected by AIDS was born. 

Key of Hope was formed in January 2007, and fundraising began in earnest. Dan and Rachel sold their house, cars, and furniture, and made a trip to Durban to begin making arrangements for housing, school for their girls, and other essentials. One year later, in January 2008, they stepped off a plane onto the runway at Durban International Airport with 16 suitcases and a clear vision of what God had assigned them to accomplish.


About the Director of U.S. Operations:

The Director of U.S. Operations will oversee the different areas of Key of Hope's activities in the United States, including events, marketing, development and administration.

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The Manager of U.S. Operations Will:

  • Unite and coordinate all U.S. activities which would require you to lead the current team, as well as identify areas where additional staff are required and make new hires to fill in those gaps. 

  • Build a cohesive U.S. team within the first two to three years of being in the role. 

  • Oversee the planning and execution of three to four fundraising events per year. 

  • Oversee the strategy and execution of social media and monthly newsletters as well as periodic email campaigns. 

  • Oversee the planning and execution of our annual U.S. Choir Tour.

    • This involves recruiting, managing and overseeing a team of people who are part of the choir tour planning team. 

  • Engage new donors and partners as well as maintaining relationships with existing donors and partners through speaking engagements, face to face meetings, phone calls and emails. 

  • Oversee administrative staff, bookkeepers and admin assistants. 

  • Spend a total of four weeks a year in Durban (1-2 trips annually).

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What You Bring: 

Education and Experience

  • High School Diploma 

  • Relevant Degrees are helpful, but not required.

  • Ministry or non-profit leadership experience required.


  • Solid EQ 

    • Ability to Read a Room
    • Good with Relationships
    • Socially Insightful
    • Good Judge of Character
    • Gift of Discernment
  • Connector

    • Gregarious, likable person who's comfortable meeting new people, thrives as an extrovert, experience developing new relationships, taking the lead, initiating contact, and being the driving force in conversation.

  • Must be able to motivate and inspire a team of people while simultaneously serving as a mentor, guide and spiritual reference point for the team.

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