Historically, supporting roles solely answered phones, did payroll, and performed other administrative duties. Today, staff members in supporting roles often play a key role in decision making. They’re not sitting idly by; they are trusted for their thoughts and opinions, and even take on management and project responsibilities.
Supporters are usually steady, reliable, and detail-oriented. According to the Insights Assessment (a tool we use here at Vanderbloemen), supporters often provide "practical support quietly, painstakingly and conscientiously, usually behind the scenes." In short, supporters are critical to a well-balanced team.
If you are in a supporting role, you likely thrive through organization and system implementation. What are other ways that you can be better at your job? Here are ten ways to be better in a supporter role: